Wild Strawberries Privacy Policy


In these terms and policy:

  • "Wild Strawberries" is Wild Strawberries Publishing Ltd and also referred to with the words "we", "us" and "our";

  • "Policy" means the privacy policy set out below;

  • "Terms" means the website terms set out below; and

  • "Website" means our website and any of our online tools or other online applications.

  • In this policy, “Personal Information” means the same as it does in the Privacy Act 1993 (which is information about an identifiable individual).

Scope of these terms and policy

These terms and policy explain legal aspects of this website and how Wild Strawberries handles the information we collect from you through our website.

You agree that your use of this website indicates your acceptance of these terms and policy and that you authorize us to collect, use and share your information as outlined in this policy. When you deal with Wild Strawberries outside of this website we may also seek your agreement to this policy, and/or ask you to agree to privacy provisions that apply to those particular dealings. We will do that in accordance with the Privacy Act 1993.

These terms and policy may continue to apply to you and your information even after your account is closed, or your relationship with us has come to an end. This policy also applies to any information collected during your use of our website(s), even if you do not open an account with us.

Privacy policy

Wild Strawberries recognizes the importance of protecting your privacy. We are committed to protecting the privacy and security of visitors and customers to our website. You may browse and access information contained within this website without providing any personal information. We comply with our obligations under the Privacy Act 1993 when we handle your personal information.


We may need to change these terms and policy from time to time, as technology evolves so please review our policies regularly. We may amend or add to this website at any time without notice.

Information we collect

We can collect information about you for the purposes listed below, when you use our website, open an account, and during our relationship with you. This information may be collected directly from you. We will keep any such information secure. We can also make enquiries with others to verify the information you provide to us. Wild Strawberries does not sell or rent your personal information to third parties. Where you voluntarily provide personal information (eg, through email feedback, or registration forms), we will only use that information for the purpose it was collected.

Collection of analytics information through our website

To improve our website(s) and our advertising, we may use patterns and other meaningful information gathered from web analytics tools. This may include traffic to, from and within our website(s), your mouse click activity, your IP address, and other information that you voluntarily enter into the website(s).

In addition, our website(s) may use third party cookies from Google Analytics for Display Advertisers. This includes features which give us insight into behavioural information relating to visitor age, gender and interests on an anonymous and aggregate level, and who has viewed our advertising on other websites. This helps us to understand browsing behaviour to give a better experience whilst visiting our website(s), and to optimise our advertising, including on and outside our website(s).

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

When you use this site you consent to the processing of data about you by Google, in the manner and for the purposes set out above. You can access Google's Privacy Policy here.


We may use cookies when you are on our website(s). Cookies are small pieces of information which can be stored on your hard drive or memory. They allow us to track and target the interests of our website users. The cookies we send to your PC cannot read your hard drive or command your computer to perform any action. Any information we collect through cookies is aggregated and therefore anonymous (it does not include personal information which is likely to identify you).The information may be used for security to help us identify you, to provide you with personalized features and for tracking traffic on our website(s) to serve ads for our products and services when you visit our website(s).

Google Analytics also uses cookies. The information generated by the cookie about your use of the site is transmitted to, and stored by Google on servers in the United States. Google uses this information for the purpose of evaluating how you use this site, compiling reports on site activity, and providing other services relating to site activity and internet usage.

You can prevent new cookies from being installed and delete existing cookies. The procedure depends on which browser you are using. For information on how to remove cookies check your internet browser. You may be unable to log on to our secure services without accepting our cookies.

Consequences of not providing us information

If you do not provide information we have requested, you may be unable to obtain or access the accounts, products or services for which the information is required.

Our purposes for collection and use

You agree that we can collect and use your information for the following purposes:

  • Obtaining and verifying your identity and address
  • Opening and operating your account
  • Providing you with our products and managing your relationship with us
  • Evaluating and improving our customer service
  • Protecting and enforcing our rights as part of our relationship with you
  • Complying with applicable laws or legal rules
  • Market research, data processing and statistical analysis activities
  • Letting you know about offers, products and services that might be of interest to you. However, if you ask us not to provide you this information we will comply with your request.

From time to time we may need to use your information for another purpose associated with a particular product or service. If so we will take reasonable steps to make you aware of that in accordance with the Privacy Act 1993.

You authorize us to collect information about you from any person who can provide us with information that relates to a purpose listed above and is necessary for that purpose. We may make enquiries about any information that you provide to us in order to check the accuracy of the information. This may include providing the information to agencies engaged by us to verify customer identities or address information.

Disclosure of personal information

You agree that we can share your information with:

  • Anyone who needs it to assist us with the purposes listed above (including third parties in New Zealand and overseas) that provide services to or for us. These third parties may be subject to overseas law or legal rules which require them to disclose your information
  • Our related organizations who may also store, use and disclose it under this policy
  • Agencies engaged by us to verify customer identity or address information
  • Organizations conducting market research, data processing and statistical analysis for us
  • Our assignees or potential assignees
  • Law enforcement authorities, the courts, government agencies, regulatory authorities or third parties, both in New Zealand and overseas, where we believe the disclosure will assist us to comply with any law or legal rules or will assist in the investigation, detection and/or prevention of fraud, money laundering or other criminal offences
  • Anyone that we need to contact to carry out your instructions to us (including the recipient of any payment).
  • We may also disclose information about you to anyone you authorize us to disclose that information to.
  • We may also disclose information about you to others where required by law or legal rules. If we have reason to believe that you have used another person’s payment card or payment details without their permission or knowledge, we may disclose your information relating to the transaction to the appropriate law enforcement agency, as required by law or legal rules.

Storage of information

We can store your information physically or electronically ourselves, or with others contracted to hold the information for us in New Zealand and overseas. We will act reasonably to ensure that your information is protected from unauthorized use or disclosure.

Email address

If you provide us with your email address, we may contact you using electronic communications in relation to the enquiry or application you have made. We may also provide you with information about additional products or services offered by us that we think you may be interested in. You may elect to not receive electronic communications at any time.

Credit and debit card security

We do not store any credit or debit card information on our website. However, any such information provided by you during a transaction may be subject to the policies of whichever provider you use, such as PayPal. You can read PayPal’s policies here.

Your rights of access to and correction of information

We will do everything reasonable to ensure that the information we hold about you is accurate, although this does depend on you telling us about any changes that mean the information we hold about you are no longer correct. You may ask us for access to the information we hold about you and, if necessary, request corrections to it. Under the Privacy Act we may charge you for this.

We use email as a means of communicating with our members, and we encourage you to email us with your questions or comments.

If you would like access to the information we hold about you, please contact us.

Credit Checks

We may use credit reporting agencies to check your financial status when applying for accounts, products or services, where applicable, and to monitor your creditworthiness while you owe us money. This means we may give your information to those agencies, and they may give us other information they hold on your financial status. We may also let them know when you have and haven’t met your payment obligations to us, if applicable.

Credit reporting agencies may use the information we provide to update their credit reporting databases. When other individuals and organizations use the credit reporting agencies’ services, they may also be provided with this updated information.

We may also use other credit reporting agencies’ services in the future. For example, we may use credit reporting agencies’ monitoring services to get updated information about your financial status.


Wild Strawberries holds copyright and other intellectual property rights in this website. The information, images, screens, web pages, and logos on this website may not be displayed or distributed in public in any form (including digital copies) without the written permission of Wild Strawberries. You may not use or permit use of any part of this site for any purpose other than that intended (which is the provision to you of product and service information, and information about Wild Strawberries).


This website may contain links to other websites operated by third parties which are not under the control of Wild Strawberries. Wild Strawberries is not responsible for, and makes no representations, warranties or conditions concerning, the contents of any linked site or any link contained in a linked site. The inclusion of any link does not imply endorsement, investigation or verification by Wild Strawberries of the linked site.

New Zealand and General Information Only

The information contained on this website has been prepared according to New Zealand law for the supply of these products and services in New Zealand only. The policy and terms and conditions applicable to this website are governed and construed in accordance with New Zealand law.

Unless otherwise stated, references to any currency are in New Zealand dollars.

The information on this website does not take into account any individual particular circumstances. We have made reasonable efforts to ensure that the material presented on this website is accurate and up-to-date, but Wild Strawberries does not accept any responsibility for any error omissions, inaccuracies, or for any loss or damage resulting from reliance on, or the use of the information it contains.

Updates to our information practices

If you have any questions about our privacy policy or any other matter, please contact us.